nwilliams

Why do I keep seeing a message saying “your permanent or mailing address has expired”?

If your addresses have not expired and are not expiring soon, you may be seeing this message on ACORN if you either have a mailing or permanent address on file, but not both:

“Your permanent or mailing address has expired, or is expiring soon. Please update your address now. Keeping your addresses up to date will ensure you  don’t miss any important payments or communications from the University.”

To dismiss this message, please add both a mailing and permanent address to your Profile & Settings area of ACORN via the “Add New” button on the Address page.

nwilliams

Add/change phone number

Instructional video: All campuses

  1. From the ACORN dashboard click ‘Profile & Settings’ near the top of the left hand menu.
  2. On the Profile & Settings page click ‘Phone Numbers’.phone-2-help
  3. On the Phone Numbers screen click the pencil icon to edit an existing phone number, or ‘Add new’ to enter a new number.
  4. Follow the prompts on the screens following to save your phone number information.

nwilliams

Add/change address

Instructional video: All campuses

  1. From the ACORN dashboard click ‘Profile & Settings’ near the top of the left hand menu.
  2. On the Profile & Settings page click ‘Address’.
  3. On the Address update screen click the pencil icon to edit an existing address, or ‘Add new’ to enter a new address.
  4. Follow the prompts on the screens following to save your address information.