ACORN asks for your phone number so that you can receive important communications from U of T. It is not common for U of T to need to call you by phone, but it is important to have one on file in case there is a crucial academic or financial update that you need to receive. 

Only a primary phone number is required, and adding a secondary number is optional. 

To add or edit your phone numbers, first go to ACORN’s Profile and Settings page.

Adding or Editing Phone Numbers

1. On the Profile tab of the Profile & Settings page, select the Add Phone Numbers button to add your phone numbers. If you do not see the option to add phone numbers, you will be able to edit them instead.
2. Add your primary phone number in the Primary Phone Number field. You can add a phone number to the Secondary Phone Number field, but this is optional. When you’re ready, select Save. 
    
   The standard phone number format used in ACORN is “416-123-4567″. Here are some formatting rules to keep in mind:
   
   • You do not need to add a plus sign (+) before your number, even if it is an international number. ACORN will automatically remove plus signs before saving to keep phone number formats consistent in your ACORN profile. 
   • If you add spaces to your phone number, they will be replaced by hyphens (-) before saving. 
   • If you add parentheses () to your number, they will also be removed before saving.
     
     

     An example of a filled phone number form. Secondary Phone Number is left empty because it is optional.

    

3. After selecting Save, you will be taken back to your profile and a success message will display. You can edit your phone numbers at any time by selecting the Edit Phone Numbers button. If you get a new phone number, please return to this area to update it.
   
   
4. On the Edit Phone Numbers page, the numbers you previously entered will be available to edit.
   

Phone Number Errors

ACORN may tell you about errors that need to be resolved before saving your phone numbers. If you encounter an error, a list of what went wrong will appear at the top of the form. These are examples of errors that you might encounter: 

• The primary phone number field is left empty. If a field has an asterisk (*) next to it, it is mandatory. If it has the words (optional) next to it, it is optional. 

• A phone number is too long. In this case, please double check your number and its formatting to make sure it is correct. 

• Unsupported text characters are added. Certain characters cannot be added to ACORN. The error message will tell you which ones are allowed. For phone numbers, only numbers from 0 – 9 are allowed, as well as hyphens (-).

ACORN asks for your mailing and permanent addresses so that you can receive important communications from U of T. For example, if you expect to receive a cheque from U of T and you have not added your direct deposit information to ACORN, the cheque will be sent to your mailing address. ACORN asks for your permanent address as a backup option in case there is a problem with your mailing address. 

Your mailing address is where you want to receive mail during the academic year, and your permanent address is where you live and want to receive mail outside of the academic year. These addresses can be the same. 

To add or edit your addresses, go to ACORN’s Profile and Settings page.

Adding and Editing Addresses

1. On the Profile tab of the Profile & Settings page, select the Add Addresses button to add your addresses. If you do not see the option to add addresses, you will be able to edit them instead.
2. There are three steps to adding your addresses: adding a mailing address, adding a permanent address, and reviewing them before submitting. First, add your mailing address. ACORN asks for the country, mailing address, city, province and postal code. Address Line 2 is optional, and is only needed if you have a very long address that will not fit in the “Mailing Address” field. 
    
   Canada is the selected country by default. If you select U.S.A, you will be able to enter a State and a ZIP Code. If you select any country other than Canada and U.S.A, you will be able to enter a Province, State or Region, and adding a Postal or ZIP Code will be optional. When you’re ready, select Continue to move on.
   
   

   An example of a filled mailing address form. Address Line 2 is left empty because it is optional.

3. Next, enter your permanent address. If your permanent address (where you live outside of the school year) is different from your mailing address, select “No”, and fill in the details. If you select Yes, your mailing address from the previous step will be used. Next, select Continue.
   
   

   An example what happens on step 2 when your permanent address is the same as your mailing address.

   

   An example what happens on step 2 when your permanent address is not the same as your mailing address.

4. Your last step will be to review your addresses. If they do not look correct, you can go back to the previous steps through the step list at the top, or by selecting “Previous”. If they look correct, save them.
   
5. After saving, you will be taken back to your profile and a success message will display. You can edit your addresses at any time by selecting the Edit Addresses button. If you move, please return to this area to update them.
   
   
6. On the Edit Addresses page, the addresses you previously entered will be available to edit.

Address Errors

ACORN may tell you about errors that need to be resolved before saving your addresses. If you encounter an error, a list of what went wrong will appear at the top of the form. These are examples of errors that you might encounter: 

• Required fields were left empty. If a field has an asterisk (*) next to it, it is mandatory. If it has the words (optional) next to it, it is optional. 

• An address is too long. In this case, please add an Address Line 2. 

• Postal or ZIP Code is in an incorrect format. An example of the correct format is presented above these fields to guide you. 

• Unsupported text characters are added. Certain characters cannot be added to ACORN. The error message will tell you which ones are allowed.